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Legal Agreement

Terms of Service

Please read these terms carefully before using our services. They govern your use of the Conversell platform.

Last updated: April 29, 2026 5 rue du Helder, 75009 Paris, France support@conversell.ai

Contents

  • Definitions
  • Acceptance of Terms
  • Services & Support
  • Restrictions
  • Privacy Policy
  • User Data Deletion
  • Intellectual Property
  • Changes to Solution
  • Payment & Billing
  • Disclaimers
  • Limitation of Liability
  • Suspension & Termination
  • Changes to Terms
  • Contact

Need legal clarification?

support@conversell.ai →

Conversell ("we", "us", "our") welcomes you (the "User") to our website at conversell.ai. By using our services, you agree to the following Terms of Service. Please read them carefully before proceeding.

§

Definitions

« Solution »Refers to Conversell (www.conversell.ai).
« End User »The final user of your website or services.
« Services »Services made available through our solution.
« Personal Data »Any information relating to an identified or identifiable natural person.
« User »An employee, agent or representative of a Client using restricted areas of the Site.
1

Acceptance of the Terms

By accessing or using our solution, you acknowledge that you have read and understood these Terms and our Privacy Policy. You represent that you possess the legal authority to enter into these Terms on your organization's behalf.

2

Services and Support

  • Our solution provides services through the internet solely for Customer use, subject to modification at our discretion with reasonable notice where appropriate.
  • We reserve the right to suspend access for scheduled/emergency maintenance or in the event of a breach of this Agreement.
  • Reasonable support is provided at normal business hours.
3

Restrictions

Failure to comply with these restrictions may result in termination of your access and exposure to civil and/or criminal liability.

Unless explicitly permitted, you may not:

  • Use the solution for any illegal, immoral, or unauthorized purposes.
  • Remove proprietary notices or restrictions from content.
  • Violate users' privacy or collect personal information without express consent.
  • Disrupt operation of the solution or its servers.
  • Misrepresent your affiliation with any person or entity.
  • Copy, modify, or translate content without authorization.
  • Transmit viruses, worms, spyware, or any harmful computer code.
4

Privacy Policy

When you use or integrate our solutions, we may collect personal information from your customers/end-users as detailed in our Privacy Policy. You acknowledge your responsibility to inform your customers about the use of their information.

5

User Data Deletion

Users can request deletion of their personal data at any time. See our Data Deletion page or email privacy@conversell.ai.

  • Include your Facebook User ID and relevant details when applicable.
  • We will process your request within 30 days and confirm once deletion is completed.
6

Intellectual Property Rights

The solution, content, and all intellectual property rights are owned by and/or licensed to Conversell, protected by applicable laws and international treaties.

We grant your company a revocable, non-exclusive, non-transferable license to use our integrated services. All rights not expressly granted are reserved.

7

Changes to the Solution

We reserve the right to modify, correct, amend, enhance, or discontinue this solution at any time. You agree that we shall not be liable for any modification, suspension, or discontinuance of the solution or its content.

8

Payment and Billing

By providing a payment method, you represent that you are authorized to use it and authorize us to charge subscription fees, applicable taxes, and other charges. Your account may be suspended until payment issues are resolved.

9

Disclaimers and No Warranties

The websites and services are provided on an "as is", "with all faults" and "as available" basis. We expressly disclaim all warranties of any kind.

10

Limitation of Liability

In no event shall we be liable for any indirect, consequential, exemplary, incidental, special, or punitive damages resulting from your use of the services.

Our total liability shall be limited to the lesser of: (a) the amount paid by you during the six months prior to the cause of action, or (b) US$100.

11

Suspension and Termination

Your rights under this Agreement will automatically terminate without notice if you fail to comply with its terms. Upon termination, you must cease all use of our solution services.

12

Changes to These Terms

We reserve the right to change these Terms at any time by posting the revised terms on the website. Your continued use following any changes constitutes acceptance of those changes.

13

Contact Information

  • Email: support@conversell.ai · privacy@conversell.ai
  • Address: 5 rue du Helder, 75009 Paris, France
Conversell

Conversell is a leading SaaS solution enabling businesses to deliver personalized conversational AI for e-commerce. Build, deploy, and manage smart chatbots effortlessly — no coding required.

support@conversell.ai · privacy@conversell.ai

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