- Automated Assistance:
Increase customer satisfaction with more convenient services:
Shipping updates, respond to order tracking requests, and answers frequently asked questions.
- Personalized recommendation:
Turn every customer interaction into a sales opportunity by promoting cross-selling and upselling through one-to-one product recommendations.
- Voice shopping:
Enable a complete and seamless voice-activated shopping journey including product search, cart assembly, checkout, payment and easy reorder on both voice-activated and screen-based devices.
Your customers more efficiently by automating assistance for their main needs: orders tracking, replies to FAQ… and escalating specific inquiries to your agents.
Your store visitors through Messenger Customer Chat with interactive real-time conversations and promote contextual up-sell and cross-sell.
Conversations into sales opportunities by providing product search/filtering and personalized recommendations from your store.
New customers with better ROI through Messenger ads (Click_to_Messenger and Sponsored messages) and a seamless conversational shopping journey.
Built-in search engine
1 to 1 customer journey
Predesigned customer journey templates
that can be activated in few clicks
Fully customizable via a web builder.
Conversation flows can be added without coding
Custom features and integrations with your APIs
can be added at a lower cost