Features

Everything your store needs to sell & support

From voice-powered product search to 24/7 automated support — Conversell handles the full customer journey.

01 — Product Search

Hands-free product discovery

Let customers search your entire catalog using natural language or voice commands. Conversell understands context and preferences to deliver the right results instantly — no browsing required.

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CUSTOMER SAYS

"Show me blue running shoes under $80"

AI RETURNS

3 results found Size filter Price sort

02 — Recommendations

Personalized product recommendations

Conversell analyses customer data and knowledge base information to suggest products that are genuinely relevant. Drive incremental sales by making every conversation feel personal and tailored.

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RECOMMENDED FOR YOU

Product A $45
Product B ★ Top pick $62
Product C $38

03 — Ordering

Conversational ordering

Powered by ChatGPT-4, Conversell auto-syncs with your product catalog and lets customers place orders through a natural conversation — on any channel, at any time. No forms, no friction.

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I'd like to order the blue hoodie in size M.
Added to cart! Confirm your order?
Yes, pay with saved card.
✓ Order confirmed! Delivery in 2–3 days.

04 — Order Tracking

Real-time order tracking & delivery alerts

Customers can instantly check their order status through any channel. Conversell sends proactive delivery notifications so your support team handles fewer "where is my order?" queries.

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ORDER #8472

Order placed
Processing
Shipped
Out for delivery
Delivered

05 — Customer Support

Automated customer support, 24/7

Train your AI chatbot with your FAQs, policies, and knowledge base to deliver accurate, instant responses around the clock — with a seamless handoff to human agents when needed.

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98%
Resolution rate
<2s
Response time
24/7
Availability